Medical Virtual Assistant

About This Service

Remote Solutions NY specializes in placing HIPAA-trained virtual assistants in medical practices across Queens, Long Island, and the NYC metro area. Our Medical VAs handle patient scheduling, insurance verification, prior authorizations, medical billing follow-up, referral coordination, and patient communication — all while maintaining strict compliance with healthcare privacy regulations. We understand that medical offices operate under unique pressures: high call volumes, complex insurance workflows, and zero tolerance for errors. That is why every medical VA we place completes HIPAA compliance training and is experienced with common practice management systems including Athena, eClinicalWorks, Epic, and DrChrono. Whether you run a solo practice or a multi-provider clinic, our medical VAs reduce your front-desk bottleneck and free your in-office staff to focus on patient care.

What to Expect

We start with a detailed assessment of your practice workflow, EHR system, and pain points. Within 3-5 business days, we present you with 2-3 pre-vetted medical VA candidates who have experience in your specialty. Your chosen VA completes a supervised onboarding period where they learn your specific protocols, insurance panels, and scheduling rules. Ongoing quality checks ensure HIPAA compliance and performance standards are maintained.

Who Is This For?

Medical practices, dental offices, mental health providers, physical therapy clinics, and healthcare organizations in Queens, Long Island, and NYC who need affordable, HIPAA-compliant administrative support without hiring additional in-office staff.

Frequently Asked Questions