E-Commerce Assistant

About This Service

Running an e-commerce business means juggling product listings, order fulfillment, customer inquiries, inventory updates, and marketplace optimization every single day. Remote Solutions NY provides e-commerce virtual assistants who take these operational tasks off your plate so you can focus on growth and strategy. Our e-commerce VAs are experienced with Shopify, WooCommerce, Amazon Seller Central, eBay, Etsy, and other major platforms. They handle product listing creation and optimization, order processing and tracking, customer service emails and chat, inventory management, return processing, and review monitoring. For New York-based e-commerce businesses competing with national and global sellers, operational efficiency is your edge — and our VAs deliver it starting at $8.99/hour.

What to Expect

We match you with a VA experienced in your specific e-commerce platform and product category. Your VA integrates into your existing workflow — processing orders daily, responding to customer inquiries within your SLA, updating product listings, and flagging inventory issues before they become stockouts. You receive regular reports on key metrics like response times, order accuracy, and customer satisfaction.

Who Is This For?

E-commerce store owners, Amazon and Etsy sellers, DTC brands, and online retailers in Queens, Long Island, and the NYC area who need scalable operational support without the overhead of warehouse or office staff.

Frequently Asked Questions