Virtual Assistants for Veterinary Clinics

Your team should be caring for animals, not buried in phone calls and paperwork. Our VAs handle the admin so your staff stays clinical.

(631) 415-7452

Vet Staff Burnout Is at an All-Time High

75%

of vet clinics report staffing shortages

8 min

average hold time at busy veterinary practices

45%

of vet clients will switch practices over poor communication

How a Virtual Assistant Helps Your Veterinary Clinics

Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.

Appointment Scheduling

Booking wellness visits, sick appointments, surgeries, and follow-ups across multiple providers.

Client Communication

Appointment reminders, post-visit follow-ups, vaccination due notices, and prescription refill coordination.

Phone Answering

Handling incoming calls so your in-clinic team focuses on patients instead of the phone.

Billing & Invoicing

Processing payments, managing outstanding balances, and handling insurance claims for pet insurance providers.

Record Management

Updating patient records, uploading lab results, and maintaining vaccination histories.

Inventory & Ordering

Tracking medication and supply inventory, placing orders with distributors, and managing restock schedules.

Tools & Software Our VAs Use

IDEXX NeoCornerstoneeVetPracticeShepherdVetBadgerCovetrus Pulse

The Savings Are Real

A veterinary receptionist on Long Island costs $36,000 to $45,000 plus benefits. A VA costs $18,700/year and handles the same call volume.

Our VA handles all our appointment reminders and follow-up calls. Our techs finally have time to focus on patient care.

Practice Manager, Suffolk County Animal Hospital

Frequently Asked Questions

Ready to Hire a VA for Your Veterinary Clinics?

One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in veterinary clinics within 48 hours.

(631) 415-7452