Your team should be caring for animals, not buried in phone calls and paperwork. Our VAs handle the admin so your staff stays clinical.
75%
of vet clinics report staffing shortages
8 min
average hold time at busy veterinary practices
45%
of vet clients will switch practices over poor communication
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Booking wellness visits, sick appointments, surgeries, and follow-ups across multiple providers.
Appointment reminders, post-visit follow-ups, vaccination due notices, and prescription refill coordination.
Handling incoming calls so your in-clinic team focuses on patients instead of the phone.
Processing payments, managing outstanding balances, and handling insurance claims for pet insurance providers.
Updating patient records, uploading lab results, and maintaining vaccination histories.
Tracking medication and supply inventory, placing orders with distributors, and managing restock schedules.
A veterinary receptionist on Long Island costs $36,000 to $45,000 plus benefits. A VA costs $18,700/year and handles the same call volume.
“Our VA handles all our appointment reminders and follow-up calls. Our techs finally have time to focus on patient care.”
Practice Manager, Suffolk County Animal Hospital
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in veterinary clinics within 48 hours.