You went to school to help people, not to process insurance claims. Our VAs handle the business side so you can focus on clinical work.
65%
of therapists in private practice manage their own admin
12
admin hours per week for the average solo practitioner
55%
of therapy clients expect same-day appointment confirmation
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Booking sessions, managing waitlists, sending reminders, and handling cancellations and reschedules.
Checking mental health benefits, session limits, copay amounts, and prior authorization requirements before first sessions.
Sending intake forms, collecting signed consents, entering demographics, and preparing files for first sessions.
Submitting claims, tracking reimbursements, managing superbills, and handling patient balance inquiries.
Fielding new client inquiries, providing practice information, and routing clinical questions to you.
Insurance panel applications, CAQH updates, and re-credentialing deadline tracking.
A part-time office assistant costs $20,000 to $28,000. A full-time VA costs $18,700/year and provides twice the coverage.
“I was spending 10 hours a week on billing and insurance. My VA handles all of it now and I see four more clients per week.”
LCSW, Private Practice, Brooklyn
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in therapists & counselors within 48 hours.