Your stylists and therapists should be with clients, not on the phone. Our VAs manage the book, the inbox, and the social presence.
20%
of salon revenue lost to no-shows and last-minute cancellations
85%
of new clients book online or by phone before visiting
40%
of salon clients can be retained with follow-up communication
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Managing online and phone bookings, confirming appointments, handling reschedules, and filling cancellation gaps.
Post-visit thank you messages, rebooking reminders, birthday specials, and loyalty program updates.
Posting before/after photos, promoting specials, creating stories, and engaging with followers.
Tracking product levels, placing supplier orders, managing retail inventory, and updating pricing.
Requesting reviews, responding to feedback, and maintaining your online reputation.
Welcome communications, intake forms, preference documentation, and first-visit preparation.
A salon receptionist costs $34,000 to $44,000 plus benefits. A VA costs $18,700/year and keeps your chairs full without adding payroll.
“Our VA handles all our booking confirmations and follow-ups. Our no-show rate dropped from 18% to 5%.”
Salon Owner, Garden City, Long Island
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in salons & spas within 48 hours.