Your techs are in the field. Your VA keeps the calls answered, the schedule full, and the invoices going out on time.
40%
of home service calls go unanswered during peak demand
$350
average value of a missed service call
78%
of customers hire the first company that answers
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Answering service calls, capturing job details, dispatching techs, and confirming appointments.
Booking appointments, managing tech calendars, and minimizing drive time between jobs.
Post-service satisfaction calls, review requests, and maintenance reminder campaigns.
Sending invoices, processing payments, tracking receivables, and following up on outstanding balances.
Contacting leads who received quotes but have not responded. Converting estimates to booked jobs.
Managing Google Business Profile, responding to reviews, and updating service area listings.
A dispatcher or office manager costs $40,000 to $52,000 plus benefits. A VA costs $18,700/year and answers every call.
“We were missing 30% of our calls. Our VA answers every one now and our booking rate went up 45%.”
Owner, Nassau County HVAC Company
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in home services within 48 hours.