Virtual Assistants for Auto Repair Shops
Your mechanics should be under the hood, not on the phone. Our VAs handle the front office so your shop runs at full capacity.
Your Best Mechanic Is Also Your Worst Receptionist
60%
of shop owners answer phones while working on cars
65%
of auto repair revenue comes from repeat customers
40%
of customers choose a shop based on phone experience
How a Virtual Assistant Helps Your Auto Repair Shops
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Appointment Scheduling
Booking service appointments, managing bay availability, and coordinating drop-off and pick-up times.
Customer Communication
Service status updates, repair authorization calls, and estimate follow-ups.
Invoicing & Payments
Creating repair invoices, processing payments, and managing accounts receivable.
Parts Ordering
Looking up part numbers, placing orders, tracking deliveries, and comparing supplier pricing.
Service Reminders
Oil change reminders, inspection due notices, and seasonal maintenance campaigns.
Review & Reputation
Requesting Google reviews after completed services and responding to online feedback.
Tools & Software Our VAs Use
The Savings Are Real
A shop service writer costs $38,000 to $48,000 plus benefits. A VA costs $18,700/year and keeps your phones answered and schedule full.
“I used to lose 5 to 10 calls a day when my hands were dirty. Now every call gets answered and my bays stay booked.”
Shop Owner, Long Island
Frequently Asked Questions
Ready to Hire a VA for Your Auto Repair Shops?
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in auto repair shops within 48 hours.