Your mechanics should be under the hood, not on the phone. Our VAs handle the front office so your shop runs at full capacity.
60%
of shop owners answer phones while working on cars
65%
of auto repair revenue comes from repeat customers
40%
of customers choose a shop based on phone experience
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Booking service appointments, managing bay availability, and coordinating drop-off and pick-up times.
Service status updates, repair authorization calls, and estimate follow-ups.
Creating repair invoices, processing payments, and managing accounts receivable.
Looking up part numbers, placing orders, tracking deliveries, and comparing supplier pricing.
Oil change reminders, inspection due notices, and seasonal maintenance campaigns.
Requesting Google reviews after completed services and responding to online feedback.
A shop service writer costs $38,000 to $48,000 plus benefits. A VA costs $18,700/year and keeps your phones answered and schedule full.
“I used to lose 5 to 10 calls a day when my hands were dirty. Now every call gets answered and my bays stay booked.”
Shop Owner, Long Island
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in auto repair shops within 48 hours.