Tenant calls, maintenance requests, lease processing, rent collection. Our VAs handle the volume so you can grow your portfolio.
40%
of property manager time spent on tenant communication
$150/mo
average cost per unit for in-house property management staff
30%
of tenants leave due to poor maintenance response times
Our pre-vetted VAs are trained on industry-specific tasks and tools. Here is what yours will handle from day one.
Answering calls, logging maintenance requests, providing status updates, and handling routine lease questions.
Dispatching vendors, scheduling repairs, following up on completion, and closing work orders.
Responding to rental inquiries, pre-qualifying applicants, scheduling showings, and processing applications.
Tracking payments, generating late notices, processing payments, and following up on outstanding balances.
Maintaining vendor database, collecting insurance certificates, comparing quotes, and processing invoices.
Monthly owner statements, expense categorization, budget tracking, and variance reporting.
A property management office admin costs $42,000 to $55,000 plus benefits. A VA costs $18,700/year and lets you manage 50+ more units without adding office staff.
“We grew from 80 to 140 units without hiring another office person. Our VA handles all tenant calls and maintenance coordination.”
Property Manager, Queens
One phone call. 15 minutes. We will match you with a pre-vetted virtual assistant experienced in property management within 48 hours.